TRANSPORT ADAPTÉ POLICY
Staff currently spend extended periods in the lobby waiting for T.A. Beginning in September, this accompaniment service will be available upon request, but cannot be guaranteed due to staff availability.
Approval will be based on the use of methods that will reduce staff wait times during drop-off and pick-up of participants including: use of cell phone app for tracking participants; or participants calling when 5 minutes away/downstairs; T.A. account status approved for the participant to go from taxi to Spectrum studio alone; and others.
By using this service, you agree to pay for:
Staffing costs over 15 minutes wait due to long wait times, hourly rate $18.
If TA is missed, a Taxi/Uber fare based on staff discretion.
*Note that every effort will be made to use the cheapest option within our capacity. Costs will be applied to your account and payment due upon receipt. A record of trip will be available when Uber is used.